Fill Out Your Bbb Complaint Form Make My Bbb Complaint Online

Fill Out Your Bbb Complaint Form

The BBB Complaint Form is a tool designed for consumers to report issues with businesses to the Better Business Bureau. This form allows individuals to detail their experiences and seek resolution for their complaints. By submitting a complaint, consumers can help inform others and encourage businesses to improve their practices.

Form Sample

 

 

 

 

COMPLAINT FORM

 

 

 

 

 

Better Business Bureau serving Alaska, Oregon & Western Washington

 

 

 

 

Your privacy is important to us. Our privacy policy can be found at www.bbb.org or by contacting us.

 

 

With Trust

Your Better Business Bureau recommends filing your complaint online at www.bbb.org.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IMPORTANT: COMPLETE ALL FOUR SECTIONS

 

 

 

COMPANY NAME

 

CONSUMER NAME

 

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

COMPANY ADDRESS, CITY, STATE, ZIP

CONSUMER ADDRESS, CITY, STATE, ZIP

 

 

 

 

 

 

 

 

 

COMPANY EMAIL

 

CONSUMER EMAIL

 

 

 

 

 

 

 

 

 

 

COMPANY PHONE #

 

CONSUMER HOME PHONE #

 

CONSUMER WORK PHONE #

 

 

 

 

 

 

 

 

 

2

DATE PROBLEM OCCURRED

 

DATE(S) YOU COMPLAINED TO

 

TO WHOM:

 

 

 

 

CO.

 

 

 

 

 

 

 

 

 

 

 

 

PRODUCT/SERVICE

 

BRAND NAME

 

MODEL NAME OR NO.

 

 

 

 

 

 

 

 

ORDER, CONTRACT, ACCOUNT # (if applicable)

IF ADVERTISING INVOLVED, WHERE/WHEN

 

 

 

 

 

 

 

 

AMOUNT INVOLVED

 

NAME OF SALESPERSON

 

 

$:

 

 

 

 

 

 

 

3

WHAT IS YOUR COMPLAINT? If you have any relevant documents such as contracts, receipts, or cancelled checks, please include a copy.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

WHAT IS THE EXACT ADJUSTMENT YOU ARE REQUESTING FROM THE COMPANY?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TO THE CUSTOMER: MAIL THIS

 

 

 

 

 

 

COMPLETED AND SIGNED FORM

CUSTOMER SIGNATURE

 

 

 

BACK TO YOUR BBB. YOUR

 

 

 

 

 

 

SIGNATURE GIVES BBB

 

 

 

 

 

 

 

 

 

 

 

 

PERMISSION TO RELEASE THIS

DATE

 

 

 

 

 

INFORMATION TO REGULATORY

 

 

 

 

 

 

 

 

 

 

 

AUTHORITIES AS NECESSARY.

 

 

 

 

 

P.O.Box 1000 DuPont, WA 98327

Alaska: (907)562-0704 Oregon: (503)212-3022 Washington: (206)431-2222 or (253)830-2924 Fax: (206)431-2200

The text of your complaint will be publicly posted on the BBB Website (BBB reserves the right to not post in accordance with BBB policy). Please do not include any personally identifiable information in describing the nature of your complaint. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. BBB may edit your complaint to protect privacy rights and to remove inappropriate language.

Misconceptions

Understanding the BBB Complaint form is essential for effectively addressing consumer concerns. Here are ten common misconceptions about the form:

  1. Only businesses can file complaints. Many believe that only businesses can submit complaints. In reality, consumers can file complaints against businesses as well.
  2. The BBB resolves all complaints. Some think the BBB acts as a mediator and resolves every complaint. However, the BBB provides a platform for communication but does not guarantee a resolution.
  3. Complaints are anonymous. While consumers may wish to remain anonymous, the BBB typically shares the complainant's information with the business involved.
  4. There is a fee to file a complaint. Many assume that there is a cost associated with filing a complaint. In fact, filing a complaint with the BBB is free of charge.
  5. The BBB only handles complaints about large companies. Some people think the BBB only deals with major corporations. The BBB accepts complaints about businesses of all sizes.
  6. Filing a complaint guarantees a response. Many believe that filing a complaint ensures a prompt response from the business. However, businesses are not obligated to respond to complaints.
  7. The BBB can take legal action. Some individuals think the BBB has the authority to take legal action against businesses. The BBB does not have legal enforcement powers.
  8. All complaints are made public. There is a misconception that all complaints are visible to the public. While many complaints are published, some may be kept confidential.
  9. The BBB only accepts complaints about products. Many think complaints can only be about products. In reality, complaints can also involve services and customer interactions.
  10. Once a complaint is filed, it cannot be changed. Some believe that a filed complaint is final. However, complainants can update or withdraw their complaints if necessary.

By clarifying these misconceptions, consumers can better navigate the BBB Complaint form and utilize it effectively.

Key takeaways

When it comes to addressing concerns with businesses, the Better Business Bureau (BBB) Complaint form serves as a valuable tool. Here are some key takeaways to keep in mind when filling out and using this form:

  • Be Clear and Concise: Clearly state your issue in a straightforward manner. Avoid using overly complicated language or excessive detail that may obscure your main point.
  • Provide Relevant Information: Include specific details such as dates, names, and transaction amounts. This information helps the BBB understand your complaint better.
  • Attach Supporting Documents: If you have any relevant documents, such as receipts or correspondence, attach them to your complaint. These can strengthen your case.
  • Stay Professional: Maintain a calm and professional tone throughout your complaint. Avoid using inflammatory language, as this can detract from the seriousness of your issue.
  • Follow Up: After submitting your complaint, keep an eye on any correspondence from the BBB. Follow up if you do not receive a response within a reasonable time frame.
  • Be Patient: The process may take time. Understand that the BBB will need to investigate your complaint, which can involve reaching out to the business in question.
  • Understand the Outcome: The BBB will provide you with updates on your complaint's status. Be aware that their role is to mediate between you and the business, not to enforce legal action.

By keeping these takeaways in mind, you can navigate the complaint process more effectively and increase the likelihood of a satisfactory resolution.

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